High-volume attendee operations

The operating system for your event’s front door.

Sell tickets in Rally or import registrations from the systems you already use. Then manage attendee records, credentials, exhibitors, merchandise, check-in, and reconciliation in one live operation.

Built for events with a lot of moving parts. Rally scales from focused gatherings to conventions with tens of thousands of attendees.

Rally · Sample event
CONNECTED KIOSK

Scan a credential or find the attendee.

Camera ready
TRTaylor Reedt•••@example.com · Weekend VIPReady
CREDENTIALWeekend VIPMERCHANDISEEvent tee · MWAIVERSignedPICKUPIndividual

If a QR code will not load, staff can use manual lookup. Only the staffed kiosk needs an internet connection.

After the ticket is sold

Registration is only the beginning.

Your event still has credentials to issue, exhibitor rosters to approve, merchandise to distribute, waivers to collect, arrivals to process, and exceptions to solve.

Rally brings that work into one live system, so the team at check-in sees the same attendee record as the team in the operations room.

The platform

The work generic ticketing tools leave you to do by hand.

Use Rally from ticket purchase through closeout, or connect the registration stack you already have.

ADMIT ONEGeneral admissionLIVE
Sell or import

Ticket sales and registration data

Sell tickets directly through Rally or import registration files from another ticketing provider or partner. Rally consolidates the data and resolves duplicates.

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Jordan MaddoxJ. Maddox1 verified record
Unify

Attendee records and deduping

Resolve duplicates, preserve custom data, and keep one reliable record for every attendee across every update.

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RATTENDEEMaya Chen
Credential

QR credentials and wallet passes

Send branded credentials that stay connected to the attendee’s live record when names, badges, or requirements change.

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Exhibitor badges24 / 25
Coordinate

Vendor and exhibitor management

Let partners maintain their own rosters and assign badges from their allocation in a scoped portal. Your master list stays private, and your team no longer has to combine spreadsheets by hand.

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READY TO CHECK INCompetitor VIP
Check in

Mobile and kiosk check-in

Scan from staff phones, run connected kiosks, or search manually when an attendee cannot load their QR code.

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Operate

Live event and fulfillment analytics

Track check-ins, staff performance, merchandise pickup, waiver completion, inventory, and exceptions while the event is running.

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Works with your stack

Keep the systems that work. Replace the spreadsheets between them.

01

Sell through Rally

Use a branded Rally purchase flow so every ticket starts in the same attendee record used onsite.

02

Import from elsewhere

Bring in registration files from another ticketing provider or partner. Rally consolidates the data into the operation you run onsite.

03

Update without fear

Preview unchanged, conflicting, and new records before fresh data changes the live event.

One operational record

From first purchase to final reconciliation.

Explore the full platform
01

Sell or import

Capture ticket purchases in Rally or bring in registrations from your existing systems.

02

Prepare

Set credentials, merchandise, waivers, permissions, and vendor badge allocations.

03

Communicate

Send branded QR credentials and event instructions to every attendee.

04

Operate

Run staff phones and connected kiosks with manual search ready as a fallback.

05

Reconcile

Close out with a complete record of check-ins, pickups, and changes.

Customer result · Combo Breaker 2026

7,800+ Rally check-ins. Guests noticed the speed.

~10 minstaff-reported longest peak wait
~20 secstaff-estimated time saved per check-in
“An absolute game changer. Guests kept complimenting the check-in speed and the short lines.”Event staff · Combo Breaker 2026

“Smoothest reg weekend ever. We rocked those lines.” Check-in lead · Combo Breaker 2026

See the Combo Breaker results

Customer result · Evo 2026

RTS used Rally software to coordinate ticketing, check-in, merchandise fulfillment, and vendor badge allocations at Evo.

12,400+check-ins recorded in Rally
19,770merchandise units tracked in Rally
134vendor groups configured in Rally
“Registration has never been smoother. It helped us reduce costs while making the attendee experience better.”Kim Phan · COO, RTS
Read the full case study

Built for operational complexity

Keep complex event operations organized from arrival through closeout.

Ready before doors open

A rollout plan built around your event.

We configure Rally with your team and test the data, rules, staffing, and fallback paths before attendees arrive.

01

Map

Review ticketing, registration, credential, vendor, merchandise, and waiver workflows.

02

Configure

Import and validate data, define roles, build credential rules, and set partner badge allocations.

03

Rehearse

Test the full attendee journey, then train your team remotely or onsite, or have Rally provide the check-in team.

04

Run

Monitor the live operation, recover from exceptions, and keep every handoff visible.

05

Close

Export the audit history, reconcile fulfillment, and preserve the finished event record.

Built for event-day reality

Staff can find an attendee even when their QR code will not load.

Rally kiosks need an internet connection. Attendees do not. Staff can scan a QR code when it is available or search the current attendee list manually when it is not.

01

QR or manual search

Find attendees by name, email, or confirmation details when a credential cannot be loaded.

02

Fix check-in mistakes

Reopen a mistaken check-in, confirm access and pickups, and keep a timestamped history of the change.

03

One record at every station

Credential, waiver, merchandise, and pickup details stay attached to each attendee in Rally.

Security, access and accountability

Control who sees what. Know exactly what changed.

Rally protects attendee data and gives each operator only the access they need.

Explore security and accessibility
PRECISE ACCESS

Six scoped roles

Revoke a staff member instantly without disrupting the rest of the team.

Check-in completed 10:42Badge updated 10:39Merch picked up 10:36
FULL ACCOUNTABILITY

Attributed audit history

VPATACRWCAG 2.1
ACCESSIBILITY

Documentation available

Common questions

The details an event team needs before the demo.

We’ll tailor training, staffing, and event-day support to your operation.

Does Rally replace our ticketing system?+

It can, but it does not have to. Sell tickets directly through Rally or import registration files from another provider or partner. Rally consolidates the data and helps resolve duplicates before the event.

Do attendees need internet access at check-in?+

No. Rally kiosks need a connection, but attendees do not. If an attendee cannot load a QR code, staff can find the record by name, email, or confirmation details.

Do we need dedicated scanner hardware?+

No. Authorized check-in staff can scan from their own phones. You can also run connected kiosk stations.

How does Rally handle duplicates and late registration changes?+

Rally previews re-imported data, identifies conflicts and new records, and supports duplicate review and merge before changes reach the attendee list your team uses onsite.

Can exhibitors manage their own staff?+

Yes. Scoped portals let vendors and partners maintain their rosters and assign allocated credentials or merchandise without accessing the full attendee list.

What training and event-day support is available?+

Choose the operating model that fits your event: remote staff training, onsite staff training, or a Rally-provided onsite check-in team. Rally can also provide event-day technical monitoring, answer questions, and support operational requests.

What can the operations team see live?+

Teams can monitor check-ins, performance by staff member, credential mix, merchandise pickup, waiver completion, inventory, and recorded exceptions.

Can we export our data after the event?+

Yes. Rally supports attendee backups, operational exports, and an attributed history of check-ins, pickups, and status changes.

How is pricing determined?+

Pricing depends on attendee volume, number of events, ticketing and import needs, workflow complexity, and the support you want before and during the event.

Your next event

Show us how your event works today. We’ll show you how Rally can support it.

The 30-minute review covers your data flow, credential mix, exhibitor workflow, fulfillment, and check-in plan.